Privacy Policy

1. Overview

Serafim Financial Group LLC, operating under the brand name Serafim Financial Performance (“we,” “us,” or “our”), is committed to handling your personal information with care and transparency. This Privacy Policy describes what information we collect, how we use it, and your rights with respect to that information.

By visiting this website or submitting an application, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to evaluate your application and provide our services. This includes:

• —Your full name
• —Your email address
• —Your responses to application questions, including information you voluntarily provide about your financial situation and objectives
• —General website usage data collected through standard analytics tools (e.g., pages visited, session duration, device type), which does not identify you personally

We do not collect payment card information directly. Any payment processing is handled by a third-party payment processor subject to their own privacy policies and security practices.

3. How We Use Your Information

We use the information we collect for the following purposes:

• —To review and respond to your application for our services
• —To communicate with you about your application status and engagement details
• —To deliver the coaching and educational services you have engaged us to provide
• —To maintain records required for our business operations
• —To comply with applicable legal obligations

4. We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for marketing or commercial purposes. We do not share your information with advertisers, brokers, or data aggregators.

5. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services — for example, our email provider, application platform (Google Forms), or payment processor. These providers are bound by their own privacy policies and are not authorized to use your information for any purpose other than providing services to us.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Application data for individuals who do not proceed to an engagement is retained for no longer than two years.

8. Your Rights

Depending on your location, you may have certain rights with respect to your personal information, including the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate information
• —Request deletion of your information, subject to legal and contractual obligations
• —Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, contact us at contact@serafimperformance.com.

9. Cookies and Tracking

This website may use cookies or similar tracking technologies for basic analytics and site functionality. These are not used for advertising tracking or cross-site behavioral profiling. You may configure your browser to refuse cookies, though some site functionality may be affected.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without appropriate consent, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website after any update constitutes your acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy, please contact us at: